Level 3 Award in the Delivery of Conflict Management Training (QCF) – Highfield

Qualification details: 

The Level 3 Award in the Delivery of Conflict Management Training (QCF) is linked to a knowledge and understanding of the requirements of the Security Industry Authority (SIA) specification for the Security License to Practice. The qualification also maps to the essential knowledge and understanding of units within the Managing Workplace Violence National Occupational Standards (ENTO).

The Level 3 Award in the Delivery of Conflict Management Training (QCF) is suitable for those who wish to teach in the following areas:

  • Security guards & public area personnel
  • Customer service positions
  • Bailiffs
  • Door supervisors
  • Event and entertainment personnel
  • Close protection personnel

Entry requirements:

Level 3 Award in Education & Training (QCF) – or equivalent

Delivery methods & course duration:

The duration of the Level 3 Award in the Delivery of Conflict Management Training (QCF) course is 2 days plus pre-course assignment work and classroom based delivery.

Assessment is through:

  • Portfolio / workbook
  • Multi-choice question paper (MCQP)
  • Practical observation / scenario based exercise
  • Professional discussion

Career progression:

On attaining the Level 3 Award in the Delivery of Conflict Management Training you will be qualified to teach the City & Guild’s Level 2 Award in Conflict Management.

Time:

0800 – 1630 hrs.

Course cost:

£480.00 (inclusive of VAT)